Shipping and delivery policy

Last updated 15 November 2026

Devtech Information Technology and Services Private Limited sells online software services: the AI Receptionist and the DevTech RPA products (Review Reply Bot, Lead Sheet Bot, Auto Blog, Social Post Assistant and Short Video Autopilot). Nothing physical is sold, so nothing is shipped and there are no shipping or delivery charges.

How the service is delivered

Everything is delivered online, through your dashboard at receptionist.devtechrpa.com/app, by email, and to the accounts you connect (for example your Google Business Profile, YouTube channel or website).
A paid plan is switched on as soon as Razorpay confirms the payment, usually within a few minutes. You see the active plan in Plan & billing and get the payment receipt by email.
If a plan is not active within 24 hours of a successful payment, write to us (details below) and we will switch it on or refund the payment.

What each service delivers, and when

AI Receptionist: setup and browser test calls are available straight away. Your dedicated phone number is registered after your business document (GST, Udyam or company certificate) is verified, usually within two working days, as Indian telecom rules require. Call transcripts, bookings and messages appear in your dashboard as calls happen.
Review Reply Bot: reply drafts start once your Google Business Profile is connected.
Lead Sheet Bot: lead lists are delivered to your dashboard (and your Google Sheet, if connected) on your plan's schedule.
Auto Blog: posts are written on your plan's schedule and published to your website or made ready to copy.
Social Post Assistant: post drafts arrive in your dashboard on your plan's schedule.
Short Video Autopilot: videos appear in your dashboard for you to watch and approve, and are posted to your YouTube channel when approved.

Delays

If a delivery is late because of a fault on our side, we tell you by email and, where a large part of a billing month is affected, refund that part as described in our cancellation and refund policy.

Contact

See our contact page.